• Frequent questions about IntesisBox protocols

    FAQs

    Use our FAQs section in case of doubts or questions when installing or configuring our IntesisBox gateways and interfaces.

  • Download IntesisBox relevant information about your product

    Downloads

    Download your IntesisBox gateway or interface user manual, installation manual and many other relevant information about your product.

  • Contact with IntesisBox if your question was not answered in the FAQs section

    Contact

    Are you in trouble and need some help? If your question was not answered in the FAQs section, do not hesitate to contact us. We will be more than pleased to help you.

  • Check if your Air Conditioner is compatible with one of our AC interfaces

    Compatibilities

    Check if your Air Conditioner is compatible with one of our AC interfaces for KNX, Modbus, LonWorks, BACnet, EnOcean or Wireless installation.

If you are interested in acquiring any of our gateways or interfaces, please do not hesitatet o contact us using our contact form.

Mare sure that you provide as much information as possible so we can offer the best solution for your integration.
IntesisBox has a wide range of solutions to integrate your AC system. Please check our compatibility section for more information.

In case of doubt, do not hesitate to contact us.
LinkBox is the IntesisBox configuration software for our gateways. Depending on your gateway, you will need a specific configuration software. Find below different LinkBox softwares for each specific IntesisBox gateway.

LinkBoxMB, the software tool to configure IntesisBox Modbus Slave series gateways.
http://www.intesis.com/down/mb/linkboxmb.html

LinkBoxEIB, the software tool to configure IntesisBox KNX series gateways.
http://www.intesis.com/down/eib/linkboxeib.html

LinkBoxBACnet, the software tool to configure IntesisBox BACnet Server series gateways.
http://www.intesis.com/down/bacnet/linkboxbacnet.html

LinkBoxLON, the software tool to configure IntesisBox LON series gateways.
http://www.intesis.com/down/lon/linkboxlon.html

LinkBoxASCII, the software tool to configure IntesisBox ASCII series gateways.
http://www.intesis.com/down/ascii/linkboxascii.html
Some models are not present in the dropdown menu of the ETS parameters section. Nonetheless, this is not a problem or any indication of incompatibility.

  You only needs to check the AC unit features (number of fan speeds, available modes…) and select one model present in the list that matches its own AC unit features.

At the end of the compatibility list, there is a summary of different units present in the list with their available features. You can find the compatibility list.
Our range of IntesisBox KNX gateways (IBOX-KNX-xxx or IBOX-xxx-KNX) has not an associated VDx file to be used directly on ETS3 or Knxproj for ETS4. In order to setup the device properly, we have our own software, LinkBox, which is quite easy to use and fully documented in the manuals.

Contact Us

+34 93 804 71 34

Do not hesitate to call us in case of any sales or technical support question or doubt.

Email Us

info@intesisbox.com

Contact us directly through mail or using our contact form.

Support

Technical Support

Contact us directly through our contact form if you need anything from our support deparment.